Privacy Policy

This page aims to explain the policy for protecting the data you provide when using the services of the online store www.kesarvitae.com.

This page aims to explain the policy for protecting the information you provide.
data when using the services of the online store www.kesarvitae.com.
According to Art. 2 of the Personal Data Protection Act, Personal data is any
information relating to an identified or identifiable natural person
identified directly or indirectly by an identification number or by one or more
specific signs.
When using the website www.kesarvitae.com your personal data is processed
from "Kesar Vitae" Ltd., UIC 205522666, with registered office and management address in Sofia,
Ilinden district, g.k. Sveta Troitsa, bl. 298A, fl. 9, app. 30, email: export kesarvitae.com
We process your personal data on the following grounds:
·Based on an order placed
when you order goods and services from us;
·Based on law
when regulatory acts assign us this obligation;
·Based on your explicit consent
in all other cases.
In the following text you will find information about the processing of your personal data.
data depending on the basis on which we process it.

When you order any of the offered goods and services:

We process your personal data to fulfill our obligations to you, as well as
and to arrange delivery to the address you provided.

Purposes of processing:

·manage and fulfill your orders for ordered products;
·preparation and sending of an invoice for
the products you order from us;
·introduction
a reminder of everything related to the products ordered from us;
·creating a user profile
and maintaining customer history;
·keeping correspondence regarding orders placed, processing requests,
reporting problems, etc.

On the above basis, we process the following data:

·identification data
names, unique civil number or personal number of a foreigner,
permanent address;
·personal contact details
contact address, telephone number and email;
·data about orders placed via
the user profile;
·emails, letters, information about your orders for troubleshooting,
complaints; other feedback we receive from you;
·other personal data provided by you: contact details, contact person; user
name, password (when registering on our website or another similar service);
The processing of the specified personal data is mandatory for us in order to be able to
conclude the remote order contract with you and perform it.

Providing your data to third parties:

We provide your personal data to third parties in order to offer quality and
comprehensive service. We provide personal data to the following categories of recipients
(personal account administrators)
·postal operators, with a view to sending parcels, contains
ordered goods and/or other
documents in connection with the performance of our obligations to you;
·payment processing banks;
·payment processing banks;

When we fulfill our legal obligations

There may be an obligation for us to process personal data by law.
data. In these cases, we are obliged to carry out the processing, such as:
·fulfillment of obligations in relation to distance selling, off-site sales
the commercial establishment, provided for in the Consumer Protection Act;
·providing information to
The Consumer Protection Commission or third parties,
provided for in the Consumer Protection Act;
·obligations provided for in the Accounting and Tax Law
the insurance procedure
code and other related regulations, in connection with the conduct of lawful business
accounting;
We delete data collected pursuant to a statutory obligation after
the obligation to collect and store is fulfilled or waived.

Providing your data to third parties:

When we are required by law to do so, we may provide personal information
data of the competent state authority.

When we have your explicit consent

We process your personal data on this basis only after explicit consent.
unambiguous and voluntary consent on your part. We will not anticipate any
adverse consequences for you if you refuse the processing of personal data.
If you give us the relevant consent and until its withdrawal or termination
any contractual relationship with you:
·we prepare suitable proposals for you
product inquiries;
·preparing product offers for you from
partners of the company, by processing
your basic personal data.

Withdrawal of consent

The consents provided can be withdrawn at any time. If you withdraw
your consent to the processing of personal data, we will not use your personal data and
information for the purposes defined above.
To withdraw the consent you have given, you only need to use our section for
personal data protection or simply contact us at the specified contacts.
Based on your consent, we process your email and other
information to which you expressly consent.
We delete the data collected on this basis upon your request.
or 2 years after their last reunion.